Terms of service

Terms and Conditions

OVERVIEW

Welcome to www.torinoprotein.com! The terms "we," "us," and "our" refer to www.torinoprotein.com. TRN Nutrition GmbH operates this store and website, including all associated information, content, features, tools, products, and services to provide you, the customer, with a personalized shopping experience (the "Services"). www.torinoprotein.com is powered by Shopify, which enables us to offer these Services.

The following terms and conditions, together with the policies referenced herein (these "Terms and Conditions" or "Terms"), govern your rights and obligations when using our Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you may not use or access the Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are of legal age in your country or region of residence and that you have given us your consent to allow your minor dependents to use the Services on your devices.

To use the Services—including browsing or purchasing products—you may be required to provide information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete and that you are authorized to provide such information.

You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to anyone else.


SECTION 2 – OUR PRODUCTS

We strive to display our products and services as accurately as possible. However, colors and appearances may vary depending on your device and settings.

We do not guarantee that the appearance or quality of any product or service will meet your expectations or match the representations shown online. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities on a case-by-case basis.


SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. TRN Nutrition GmbH reserves the right to accept or decline your order for any reason. Your order is considered accepted only after we have confirmed it and received your payment.

Please review your order carefully before submitting. Once confirmed, we may not be able to accommodate changes or cancellations. If we reject, modify, or cancel your order, we will attempt to notify you via the email address, billing address, and/or phone number you provided.

Returns or exchanges are only permitted according to our Return Policy.

You confirm that your purchases are intended for personal use and not for resale or export.


SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged for a product or service is the price in effect at the time of your order and is reflected in your order confirmation email.

Unless stated otherwise, prices do not include taxes, shipping, handling, customs, or import duties.

We may offer promotional pricing from time to time, which may be subject to additional terms. In the event of a conflict between promotion terms and these Terms, the promotion terms apply.

You agree to provide current, complete, and accurate purchase and account information and to promptly update this information so we can complete your transactions and contact you if needed.

You represent and warrant that (i) your credit card information is accurate and complete, (ii) you are authorized to use it, and (iii) charges incurred will be honored by your card issuer.


SECTION 5 – SHIPPING AND DELIVERY

We are not liable for delays in shipping or delivery. All delivery times are estimates and are not guaranteed. Once we hand over your order to the shipping provider, risk of loss and title pass to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content, including but not limited to trademarks, text, images, graphics, video/audio files, and design, is owned by TRN Nutrition GmbH or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, or exploit any material from the Services without prior written consent.

Names, logos, designs, and slogans of TRN Nutrition GmbH or Shopify may not be used without permission. All other trademarks belong to their respective owners.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control. These tools are provided “as is” without any warranties. Use them at your own risk.

Future features and services will also be governed by these Terms.


SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links or integrations to third-party content and websites. We are not responsible for their content, accuracy, or privacy practices. Use at your own risk.


SECTION 9 – RELATIONSHIP TO SHOPIFY

[MERCHANT NOTICE: This section must not be removed or altered.]

This website is hosted by Shopify, enabling us to offer our Services. However, all transactions are between you and TRN Nutrition GmbH. Shopify is not responsible for any issues related to your transactions or products.


SECTION 10 – PRIVACY POLICY

Personal data collected via the Services is governed by our Privacy Policy. Shopify also collects data as a platform provider. By using the Services, you acknowledge and agree to both policies.


SECTION 11 – FEEDBACK

If you submit feedback (suggestions, reviews, etc.), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display it for any purpose. You confirm that your feedback does not infringe any third-party rights.

We reserve the right to monitor, remove, or modify feedback as we see fit.


SECTION 12 – ERRORS AND OMISSIONS

Occasionally, the Services may contain errors or inaccuracies. We reserve the right to correct them, even after an order is submitted.


SECTION 13 – PROHIBITED USES

You may not use the Services for illegal or unauthorized purposes. This includes violating intellectual property rights, spreading malware, impersonation, spamming, or breaching security.

We may suspend or terminate your access for any violation of these Terms.


SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services at any time, without notice. You remain liable for all payments due up to the termination date.

Sections such as Intellectual Property, Feedback, Termination, Disclaimer, Limitation of Liability, Indemnification, Severability, and Governing Law will survive termination.


SECTION 15 – DISCLAIMER

All Services and products are provided “as is” and “as available,” without warranties of any kind, unless explicitly stated.

We do not guarantee uninterrupted or error-free operation of the Services. Some jurisdictions do not allow such disclaimers, so they may not apply to you.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, TRN Nutrition GmbH and Shopify shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits, data loss, or business interruption.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless TRN Nutrition GmbH, Shopify, and their affiliates from any claims or damages resulting from your breach of these Terms or your misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the rest shall remain in full force and effect.


SECTION 19 – WAIVER AND ENTIRE AGREEMENT

Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and us.


SECTION 20 – ASSIGNMENT

You may not assign your rights or obligations under these Terms without our consent. We may assign these Terms without notice.


SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws of Austria. Any disputes shall be subject to the jurisdiction of the courts in Vienna, Austria.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS

You can review the most current version of these Terms at any time. We may update them without notice. Continued use of the Services indicates your acceptance of the updated Terms.


SECTION 24 – CONTACT INFORMATION

If you have questions about these Terms, contact us at:

TRN Nutrition GmbH
office@torinoprotein.com
Mollardgasse 66/7
A-1060 Vienna, Austria
+43 699 18 36 43 77
Company Reg. No.: FN 654068 s
VAT: ATU82384769